Question 1

Can I customize my order?

Accepted Answer

Yes! At Curated Threads, we specialize in creating bespoke designs. If you’re looking for a specific color, size, or fabric, contact us to discuss your vision. Our team will work with you to bring your dream design to life.

Question 2

Do you accept returns?

Accepted Answer

We do not accept returns, but we’re happy to offer a store credit for the value of your purchase. This credit can be applied toward future orders to ensure you find the perfect piece for your space.

Question 3

What are your shipping timelines?

Accepted Answer

We strive to deliver your orders as quickly as possible. Ready-made pillows ship within 1-2 weeks, bedding orders take 2-3 weeks, and furniture pieces are delivered within 4-6 weeks. You’ll receive a confirmation email with tracking information once your order has shipped.

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FREQUENTLY ASKED QUESTIONS

Can I customize my order?

Do you accept returns?

What are your shipping timelines?